Recreation and Culture Specialist, House Facilitator (Part-time)

Requisition ID: 23110 
Department: Rec, Cultural & Facility Services Dept. 
Service: Community Rec, Culture & Sport Services 
1 or more Part-time Continuous Positions – up to 24 hours per week 
Salary Information: $21.859    - $25.770  per hour (2024 rates of pay)  
Various Shifts: Days, Evenings, Weekends 
Affiliation: CUPE 503 PT - RC & Aquatics/CUPE 503 PT Rec  
Location: Various locations 
City: Ottawa, ON 
Job Category: Recreation, Cultural & Facility Services
Application Close: 06/06/2027
JOB SUMMARY
Cultural and Heritage Programs is responsible for multi-disciplinary arts centres, heritage and museum facilities and structures, the delivery of arts, heritage and museum public programming and events, volunteer program development, audience development, and exhibits and research.

You are responsible to ensure that theatre policies are enforced and that procedures are maintained. You ensure that health, safety and maintenance standards are maintained, and promote excellent customer service relations. You are accountable for the bar, coat check and souvenir revenues and inventory and prepare cash deposits. You monitor, train and provide guidance to front of house personnel, and provide emergency response treatment (First Aid/CPR) as required.

EDUCATION AND EXPERIENCE
Completion of Grade 12

Minimum of 1 year of supervisory experience interacting with the public. Hospitality experience preferably in a theatre, entertainment venue or similar environment.

CERTIFICATIONS AND LICENCES
Current Standard First Aid, CPR and/or AED certificates AODA Customer Service/IASR Training Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO)  KNOWLEDGE

City Of Ottawa Policies and Procedures.

Demonstrated awareness of safety/security of public.

COMPETENCIES, SKILLS AND ABILITIES

Candidates must be mature and possess excellent public relations, leadership, communication and organizational skills.

Ability to work in a team setting or independently.

Must have experience in training, supervision of staff and volunteers.

Excellent written/oral communication skills

Self Starter

Flexibility

Proven team leader

Demonstrated ability to manage complex demands simultaneously

WHAT YOU NEED TO KNOW

Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required Frenc

The full posting and the application are on the employer's own site.