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Learning Services Specialist - Assurance - 18 Month Contract

EY · Edmonton, AB · On site · Full time

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The opportunity

At EY, we are committed to building a better working world by helping our people develop the skills, experiences and confidence they need to thrive. The Talent Development and Learning team for EY Canada is seeking a Learning Services Specialist (LSS) to support the effective implementation, operation and sustainability of key Assurance learning initiatives. This multifaceted role requires strong project management, analytical thinking, stakeholder engagement and learning operations experience, along with a passion for delivering high-quality learning experiences from planning through execution.

The LSS will be part of the Talent Development and Learning team for EY Canada and will work closely with the Assurance Learning Leader, service line stakeholders, learning team members and external providers to enable consistent, inclusive and impactful learning delivery across Canada.

This is an 18-month contract role and may occasionally require overtime, including early morning or evening commitments to support national programming and stakeholder needs.

This job posting relates to an existing vacancy within our organization.

Key responsibilities

Project manage Assurance learning initiatives from planning through execution, ensuring milestones, dependencies, risks and stakeholder expectations are proactively managed.

Support the implementation and sustainability of service line-specific and cross-service line learning initiatives that help EY people build future-focused capabilities.

Build trusted relationships with geographically dispersed team members, client-serving professionals, support teams and external providers to deliver a consistent learner experience.

Apply strong judgment, attention to detail and quality standards when assisting with sensitive information, learning data, budgets, invoices and approvals.

Prepare and distribute clear learner and stakeholder communications, including newsletters, updates, SharePoint content and shared mailbox responses.

Attend and, where required, present at meetings and town halls to gather business insights, share learning updates and reinforce learning priorities.

Maintain learning databases, support reporting and analysis, an

The full posting and the application are on the employer's own site.